Privacy Policy

1. Introduction

Thrive Ryde LLC ("Thrive Ryde," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer vehicle rental marketplace platform, website, and mobile applications (collectively, the "Service").

Thrive Ryde operates as a technology platform that connects vehicle owners with drivers who need vehicles for use with transportation network companies or delivery services. We do not own vehicles for rent but facilitate connections between vehicle owners and renters.

2. Information We Collect

2.1 Personal Information

We collect personal information you provide directly to us, including:

• Full name, email address, phone number, and mailing address
• Driver's license number, state of issuance, and expiration date
• Date of birth and government-issued identification
• Payment information (credit card, bank account details)
• Profile photos and vehicle photos
• Background check information and driving record
• Vehicle information (VIN, make, model, year, license plate)

2.2 Usage Information

We automatically collect information about your use of our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Location data (with your consent)
• Communications between users through our platform
• Transaction history and rental details

2.3 Telematics and GPS Data

Vehicles may include GPS, telematics technology, or vehicle disabling technology. We collect:

• Vehicle location and movement data
• Driving behavior analytics (speed, acceleration, braking)
• Vehicle diagnostics and performance data
• Mileage and fuel consumption information

3. How We Use Your Information

We use your information to:

• Provide and operate our vehicle rental marketplace service
• Facilitate connections between vehicle owners and renters
• Process payments and manage transactions
• Verify identity and conduct background checks
• Provide customer support and respond to inquiries
• Ensure compliance with rental agreements and platform policies
• Prevent fraud and enhance security
• Improve our services and develop new features
• Send important notices and promotional communications
• Comply with legal obligations and enforce our agreements

4. Information Sharing and Disclosure

4.1 Between Platform Users

We share necessary information between vehicle owners and renters to facilitate rentals, including contact information, vehicle details, and rental terms.

4.2 Service Providers

We share information with third-party service providers who help us operate our business:

• Payment processors and financial institutions
• Background check and identity verification services
• Insurance providers and claims processors
• Customer support and communication platforms
• Analytics and marketing service providers

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Location Services: Disable location tracking through device settings

To exercise these rights, please contact us at privacy@thriveryde.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: