Help Center

Answers to common questions and policies.

Getting Started

Submit the form on the homepage; approvals typically take 2 hours.

Documents: driver’s license, rideshare/delivery account, proof of address.

What’s Included

Insurance, maintenance, 24/7 support, and roadside assistance.

Payments

Weekly billing with transparent pricing and no hidden fees.

Support

Contact support@thriveryde.com — we typically respond within the same day.

FAQ

How long is the rental term?

Weekly with easy renewals. No long-term commitment.

Is insurance included?

Yes, insurance coordination is included during active rentals.

Where do I pick up the vehicle?

We coordinate pickup based on your city and availability.